Perspective

Have you ever traveled and taken a picture from multiple perspectives of the same thing, (Front and back)? Maybe you’ve taken a picture from one  spot and then turned around to take a photo of a completely different view, (beach and city)? Maybe you’ve taken a picture from the same location but years or weeks apart? The thing that unites these scenarios is that they each offer Read more about Perspective[…]

What you measure becomes important! Part 3 of 3

In part 1 of our 3 part blog series, we talked about Having focused conversations with individual team members that discuss 3 key points; Has the individual been set up for success? Who is the individuals support system at work? Has the individual received specific feedback in the past 6 months? If you missed part Read more about What you measure becomes important! Part 3 of 3[…]

What you measure becomes important! Part 2 of 3

If you aren’t measuring your team’s morale you aren’t aware of your impact on their morale! Last week some of you were convicted by this statement. We then discussed the first of three ways to measure morale; Have focused conversations with individual team members that discuss 3 key points; Has the individual been set up Read more about What you measure becomes important! Part 2 of 3[…]

What you measure becomes important! Part 1 of 3

As most of us approach the end of the first fiscal quarter, what do your 1st quarter results look like? How are your sales, profit margins, customer satisfaction levels, and team morale? Wait-what? How can I even possibly try to measure my team’s morale? Yes, financial and customer satisfaction reports are important and because they Read more about What you measure becomes important! Part 1 of 3[…]

Vision, Values, and Mission Statements…Why your business needs them?

The past few months our house has been under construction with interior renovations. I will share the list of the items being tackled so you understand the extent of the madness; apply new fireplace stone and slate, paint the living room, dining room, and kitchen, lay new flooring in all three rooms, paint all kitchen Read more about Vision, Values, and Mission Statements…Why your business needs them?[…]

Kryptonite Clients

Recently,  I had a conversation with a fellow business owner who was frustrated with one of their clients. I am sure we have all been there. The issue at hand was another last minute need that would require an excessive amount of time to complete before the weekend. Despite previous conversations about ‘last minute’ requests Read more about Kryptonite Clients[…]

“Life is like a box of chocolates!”

Can you see Tom Hanks sitting on the bench as he says this infamous line from Forest Gump? The line can take your mind anywhere but for me, it reminds me that even when you think you are getting one thing, you usually get many things you didn’t plan for. Whenever you take on a Read more about “Life is like a box of chocolates!”[…]